Mon, September 30th, 2019
Sunday 8pm – 9pm, Channel 4
Beginning life as an organiser of day trips between Leicester and Loughborough in 1841, Thomas Cook grew into a household name, with millions of Brits enjoying holidays around the globe with them. The firm included names such as Winston Churchill, Mark Twain and Rudyard Kipling as customers who utilised their services. It was one of the few tour operators that still had hundreds of shops on the high street as others in the sector moved largely online. But last week it suffered an ignominious demise as over 600000 customers were left stranded abroad, with many being threatened by hotel security guards and others facing demands from resort management for large amounts of money after Thomas Cook slipped into insolvency. A quarter of those stranded were Brit’s, and yet again the CAA were forced to enact a large operation to repatriate them - this time on a much larger scale than the Monarch Airlines collapse in 2017. On a much sadder aspect, some 9000 people face the prospect of being made redundant by the 178 year old company, and the public certainly appreciate this - there were several instances of ‘whip-rounds’ on the final Thomas Cook flights to make sure the crew were paid for their efforts.