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What payment methods do you accept?

We accept debit cards, credit cards, PayPal and support in-app purchases.

My TVMucho membership has expired. What should I do?

If your TVMucho membership has expired, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

I get errors when trying to buy or renew my TVMucho membership. What should I do?

First, ensure that all the fields in the checkout are complete. If you miss one, the checkout will not allow you to continue with your transaction.

If you’ve completed all the fields and still getting an error, follow these steps:

1. Clear your internet browser cache. For step-by-step instructions on how to clear your browser's cache, read this: How to Clear Your History in Any Browser
2. Next, go to https://sat.tvmucho.com/checkout
3. Select 'Existing Client’, enter your email and your activation code.
4. Select your TV Membership package.
5. Ensure your details are up-to-date.
6. Proceed through the checkout to complete your order.

Still having problems? Try using a different browser, like Firefox, Safari or Opera, and run through the above steps again.

If none of these solutions work, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

How do I sign up for TVMucho?

New members can register online via the TVMucho website or directly on our Android or Apple apps after downloading them from the Google Play Store or Apple App Store. Alternately you can sign up by going to: https://sat.tvmucho.com/activate

Once you have signed up, you will receive an activation code via email. Use this to sign in to your TVMucho account. If you forget it, you can reset it by clicking the ’Forgot code’ button at the bottom of the sign-in form.

Find out more about TVMucho membership.

Why do you only offer 1 hour for free?

When you sign up for TVMucho, you get 1 hour free TV every day as part of our 'Starter TV' membership. See it as your unlimited free trial.

We hope you enjoy TVMucho, and that you will consider upgrading to one of our premium memberships which offer unlimited TV time and 7-day recordings (50h)*.

*Recordings provided by Later.

How does TVMucho membership work?

All TVMucho Memberships give you access to 57 UK, 11 Irish and 23 French Free-to-air TV channels and a free TV Guide.

For 'Starter TV' members, this is limited to 1 hour TV every day on a single screen.

Customers who upgrade to 'Expat TV' or 'Family TV' membership gain unlimited TV time and 7-Day Recordings (50h)* so they can record TV programs and catch-up later. 'Family TV' members also benefit from up to 4 screens. Perfect for families and multiple-occupancy households.

Find out more about TVMucho membership.

*Recordings provided by Later.

What memberships do you offer?

We offer three membership types: ‘Starter TV’, ‘Expat TV’ and ‘Family TV’.

Our ‘Starter TV’ package is completely free. Sign up to get 1 hour free TV every day. If you want unlimited TV time, or to use TVMucho on more then one device at the same time, you’ll need to upgrade to one of our premium memberships - ‘Expat TV’ or ‘Family TV’.

TVMucho ‘Expat TV’ membership offers unlimited TV time and 50x 7-day recordings so you can schedule to record a programme and catch-up later. You can pay monthly or annually, with annual membership saving 40%. ‘Expat TV’ membership works on one device. If you need more, choose ‘Family TV’.

TVMucho ‘Family TV’ membership has all the benefits of ‘Expat TV’ membership - unlimited TV time, 50x 7-day recordings - but works on up to four devices simultaneously. Perfect for a family or multi-person households. You can pay monthly or annually, with annual membership saving 40%.

Find out more about TVMucho membership.

Can I have more than one TVMucho membership?

You can take out as many premium 'Expat TV' or 'Family TV' TVMucho memberships as you require. However, we limit the number of free 'Starter TV' memberships to 1 per household.

Find out more about TVMucho membership.

How do I upgrade my membership plan?

Upgrading your TVM Membership is easy. Just go to https://sat.tvmucho.com/checkout and follow the on-screen instructions.

You can also upgrade directly from TVMucho and click on the ‘My Account’ icon (TV symbol). Now click the ‘Membership’ button/icon and choose your membership. Follow the instructions to finish your secure payment.

IMPORTANT: If you decide to buy a new membership, and NOT upgrade your existing membership (e.g. buying an annual TVMucho ‘Expat TV’ membership while you are currently on a monthly TVMucho Expat TV’ membership), please ensure you cancel your old TVMucho membership after purchasing the new one. This will ensure you don’t get charged twice.

How can I change my membership email address?

For security reasons, please contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

Can I trust TVMucho with my payment information?

Our checkout is highly secure and uses the most advanced and respected payment processors - Stripe, PayPal and in-app purchases provided by the platforms you are purchasing TVMucho on, such as Apple, Google and Amazon.

Does TVMucho share my email and other personal data with others?

Rest assured that TVMucho will never share your email or any other personal data with others. Our business model is based around providing instant satellite access to free-to-air TV channels, not selling your personal data.

Can TVMucho be hacked and my payment information taken?

No. We do not store or have access to any of your credit/debit card or PayPal information. Your payments are going directly through secure payment processors operated by PayPal and Stripe, so there is no need to worry.

Is TVMucho a legal TV service?

Yes, we are. TVMucho does not broadcast, re-transmit, re-stream, redistribute, add advertisements or otherwise alter any content. We do not offer a catch-up service that contravenes existing laws. Instead, our service equips our membres with legal technology for individual use. Our only financial benefit is the nominal fee we charge our members that pays for the equipment and service provisioning.

Learn more about how TVMucho works.

Why haven’t I received my welcome email?

If you haven't received your TVMucho welcome email, your email service might have mistaken our email for 'spam' (junk email). All email services have a separate Spam or Junk mail folder, so check yours to see if it's there.

If you still can’t find your welcome email, there is a chance you might have mistyped your email when signing up. Contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

My TVMucho activation code has not been accepted. What should I do?

First, try entering your TVMucho activation code without spaces between the letters. If you are having difficulties typing the letters, try a different device. We know it can be hard to switch from letters to numbers on your Android TV Box, for example, so try entering your activation code on a PC or mobile.

If you are still having problems entering your activation code, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

I receive an error message when entering my TVMucho activation code.

If you receive the error message “Wrong code. Try again or click “Forgot Code’ to recover it” then reset your activation code by clicking the “Forgot Code” button at the bottom of the sign up form.

If you received another error message, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

I lost my TVMucho activation code?

You’ll need to reset your activation code. Here’s how:

1. Open the TVMucho player - https://sat.tvmucho.com/
2. Click “SIGN UP NOW” in the pink banner at the top of your screen.
3. At the bottom of the sign up form you’ll see the message “Already have a TVMucho Account?” and a “Sign in” button. Click “Sign in”.
4. At the bottom of the form you’ll see a grey button - “Forgot code?” Click this button and enter your email address.
5. Follow the instructions in the email sent to your inbox to reset your activation code.

Why is my TVMucho account blocked?

Like most online services, we have security systems in place designed to detect and help prevent fraud. If you accidentally use the wrong login several times in succession, your TVMucho account will automatically lock. Don't worry. After a few minutes, it should unlock itself.

If you can’t remember your login details or you cannot get access to your TVMucho account, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

Why do I see a blank screen?

A blank or white screen is often the result of a slow internet connection. You can test your internet speed here. You can also run a speed test directly from within TVMucho. Click the ‘Settings’ icon (top RHS of screen) > ‘Troubleshooting’ > ‘Run Test’. You don’t need a super-fast internet connection for TVMucho, but an internet speed of 5Mbit or more is recommended.

If your Internet speed is stable but you are still experiencing issues with blank/white screens, read on for device-specific advice on how to resolve the issue.

Internet browser, Windows.
Hold down the CTRL key and press F5 to refresh the browser window.

Safari browser, iMac:
Hold down the CMD + R keys to refresh your Safari browser.

Android or iOS app:
First, confirm which Operating System (OS) your device has installed:
How to determine which OS my Android device is running.
How to determine which OS my Apple device is running.

On Android devices, ensure you have Android 4.4.4 (released July 2012) OS or later. On Apple devices, ensure you have iOS 10 (released September 2016) or later. If your operating system is an earlier version, please update your device to a more recent OS before proceeding to the next step.

If updating your Android or Apple device's OS does not resolve the issue, close the TVMucho app by pressing the ‘Home’ button on your device.

Still having problems on Android? Clear the TVMucho app cache by following these steps:
1. Open the ‘Settings’ app on your Android device.
2. Locate and open the ‘Storage’ heading.
3. Tap the ‘Other Apps’ heading to see a list of your installed apps
4. Tap the TVMucho App > Clear Cache.

Smart TV, Amazon Firestick or Android TV box: First, confirm which Operating System (OS) your device has installed. On Android devices, ensure you have Android 4.4.4 (released July 2012) OS or later.

If updating the operating system (OS) does not resolve the issue, close TVMucho by pressing the ‘Home’ button on your device, then navigate to settings > apps, select TVMucho and then choose the option to clear cache and data.

If none of these solutions work, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

I can't switch between devices?

If you are having issues switching devices, try waiting 3 minutes between logging out on one device and signing in on another. If this does not work, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

Why am I experiencing a freezing or jumping picture?

A freezing or jumping picture is often the result of a slow internet connection. You can test your internet speed here. You can also run a speed test directly from within TVMucho. Click the ‘Settings’ icon (top RHS of screen) > ‘Troubleshooting’ > ‘Run Test’. You don’t need a super-fast internet connection for TVMucho, but an internet speed of 5Mbit or more is recommended.

If your Internet speed is stable but you are still experiencing issues with freezing or jumping pictures, try logging out and back into TVMucho. Failing that, restart your router by switching it off for 30 seconds before switching back on.

If none of these solutions work, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

TVMucho says my account is already in use?

If you see the message "Oops. Too many people are using your account right now.", sign out of TVMucho on all your devices. If this does not remedy the situation, you may need to upgrade to a TVMucho ‘Family TV’ membership which supports up to 4 devices; perfect for families and multiple-occupancy households. Find out more about TVMucho membership.

How do I sign up for TVMucho?

New members can register online via the TVMucho website or directly on our Android or Apple apps after downloading them from the Google Play Store or Apple App Store. Alternately you can sign up by going to: https://sat.tvmucho.com/activate

Once you have signed up, you will receive an activation code via email. Use this to sign in to your TVMucho account. If you forget it, you can reset it by clicking the ’Forgot code’ button at the bottom of the sign-in form.

Find out more about TVMucho membership.

Why do you only offer 1 hour for free?

When you sign up for TVMucho, you get 1 hour free TV every day as part of our 'Starter TV' membership. See it as your unlimited free trial.

We hope you enjoy TVMucho, and that you will consider upgrading to one of our premium memberships which offer unlimited TV time and 7-day recordings (50h)*.

*Recordings provided by Later.

How does TVMucho membership work?

All TVMucho Memberships give you access to 57 UK, 11 Irish and 23 French Free-to-air TV channels and a free TV Guide.

For 'Starter TV' members, this is limited to 1 hour TV every day on a single screen.

Customers who upgrade to 'Expat TV' or 'Family TV' membership gain unlimited TV time and 7-Day Recordings (50h)* so they can record TV programs and catch-up later. 'Family TV' members also benefit from up to 4 screens. Perfect for families and multiple-occupancy households.

Find out more about TVMucho membership.

*Recordings provided by Later.

What memberships do you offer?

We offer three membership types: ‘Starter TV’, ‘Expat TV’ and ‘Family TV’.

Our ‘Starter TV’ package is completely free. Sign up to get 1 hour free TV every day. If you want unlimited TV time, or to use TVMucho on more then one device at the same time, you’ll need to upgrade to one of our premium memberships - ‘Expat TV’ or ‘Family TV’.

TVMucho ‘Expat TV’ membership offers unlimited TV time and 50x 7-day recordings so you can schedule to record a programme and catch-up later. You can pay monthly or annually, with annual membership saving 40%. ‘Expat TV’ membership works on one device. If you need more, choose ‘Family TV’.

TVMucho ‘Family TV’ membership has all the benefits of ‘Expat TV’ membership - unlimited TV time, 50x 7-day recordings - but works on up to four devices simultaneously. Perfect for a family or multi-person households. You can pay monthly or annually, with annual membership saving 40%.

Find out more about TVMucho membership.

Can I have more than one TVMucho membership?

You can take out as many premium 'Expat TV' or 'Family TV' TVMucho memberships as you require. However, we limit the number of free 'Starter TV' memberships to 1 per household.

Find out more about TVMucho membership.

How do I upgrade my membership plan?

Upgrading your TVM Membership is easy. Just go to https://sat.tvmucho.com/checkout and follow the on-screen instructions.

You can also upgrade directly from TVMucho and click on the ‘My Account’ icon (TV symbol). Now click the ‘Membership’ button/icon and choose your membership. Follow the instructions to finish your secure payment.

IMPORTANT: If you decide to buy a new membership, and NOT upgrade your existing membership (e.g. buying an annual TVMucho ‘Expat TV’ membership while you are currently on a monthly TVMucho Expat TV’ membership), please ensure you cancel your old TVMucho membership after purchasing the new one. This will ensure you don’t get charged twice.

How can I change my membership email address?

For security reasons, please contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

How many channels does TVMucho offer?

All TVMucho Memberships give you access to 57 UK, 11 Irish and 23 French Free-to-air TV channels and a free TV Guide. View our channels.

Does TVMucho membership include access to all countries and channels?

All TVMucho Memberships give you access to 57 UK, 11 Irish and 23 French Free-to-air TV channels and a free TV Guide. View our channels.

In which countries does TVMucho membership work?

TVMucho works in any country, on mobile, tablet, PC, TV, box or stick. All you need is a stable internet connection with a minimum of 2 Mbps for SD (standard) picture quality, and 5 Mbps for HD (high definition) picture quality. For optimum performance, ensure your device is connected to WiFi or a wired internet connection.

Does TVMucho have a TV Guide?

Yes, your TVMucho membership includes a free TV guide, which you can access on the 'GUIDE' tab in the TVMucho app. View our channels.

Does TVMucho provide subtitles?

No. Subtitles are only present if the program you are watching is subtitled.

Does TVMucho offer VOD (Video on Demand)?

Not currently. TVMucho is always looking to explore new ways to expand the features we offer our members. If you have any suggestions on how we might improve our service, contact us via our live chat or email us at support@tvmucho.com.

Does TVMucho offer radio?

Not currently. TVMucho is always looking to explore new ways to expand the features we offer our members. If you have any suggestions on how we might improve our service, contact us via our live chat or email us at support@tvmucho.com.

How much data does TVMucho use?

TVMUcho uses approximately uses 1 GB of data per hour on average. For this reason, we recommend connecting to WiFi or a wired internet connection for prolonged usage.

What is the picture quality like?

TVMucho 'Expat TV' and 'Family TV' membership benefits from HD (high definition) image quality; perfect for large screens. 'Starter TV' membership is limited to SD (standard definition image quality) which still looks great on mobile and tablet.

Can I watch TV on more than one screen?

To enjoy TVMucho on more than one screen, you must upgrade to our TVMucho 'Family TV’ plan. Perfect for a family or multi-person households.

Find out more about TVMucho membership.

How many TVs can I install TVMucho on?

You can install TVMucho on as many TVs as you like. But if you want to watch TV on more then one TV at once, you must upgrade to our TVMucho 'Family TV’ plan. Perfect for a family or multi-person households.

Find out more about TVMucho membership.

What kind of Internet speeds do I need?

TVMucho requires a stable internet connection with a minimum of 2 Mbps for SD (standard) picture quality, and 5 Mbps for HD (high definition) picture quality. For optimum performance, connect your device to WiFi or a wired internet connection.

Do I need a VPN?

You don’t need a VPN to watch TV with TVMucho.

Is TVMucho compatible with Chromecast?

It sure is. If your device supports Chromecast, a Chromecast icon will display in the Player, allowing you to cast your screen to another with a click.

Can I use my existing IPTV box with TVMucho?

Of course, providing it’s an Android-based TV Box, Amazon Fire Cube or Fire Stick. Just be sure your box is running Android OS 4.4.4 or higher.

What IPTV boxes are supported?

You can use any brand IPTV box running Android OS version 4.4.4 or higher.

Does TVMucho work on Android IPTV boxes?

TVMucho works on Android boxes running Android OS version 4.4.4 or higher.

Can I use Roku with your app?

We’re sorry, but TVMucho does not currently support Roku.

Can I use TVMucho on my iPhone and iPad?

Absolutely. Simply download the TVMucho app from the App Store.

What devices are supported?

TVMucho works with all your devices; browser, box, stick, TV, laptop, pc, smartphone and tablet. View compatible devices here.

Does TVMucho work in a web browser?

You bet. TVMucho works on all major internet browsers including Chrome, Edge, Firefox and Safari. Watch TVMucho on your browser here: https://sat.tvmucho.com/.

Do I have to purchase a box to Watch TVMucho?

No need. TVMucho works with all your devices; browser, box, stick, TV, laptop, pc, smartphone and tablet. View compatible devices here.

Can I watch TVMucho via Amazon TV Fire Stick?

TVMucho does not currently have an app available in the Amazon Store, but we do have an Amazon Fire app. We use an official process called "sideloading". Here’s how to sideload TVMucho on your Amazon TV Fire Stick.

Do I need a Smart TV?

No, you don’t need a Smart TV to watch TVMucho. TVMucho works with all your devices; browser, box, stick, TV, laptop, pc, smartphone and tablet. View compatible devices here.

Can I watch TVMucho on my Smart TV?

TVMucho offers a dedicated app for Android Smart TVs. Simply open Google Play Store on your TV and search for TVMucho. Alternatively, you can sideload the TVMucho app on your Android TV.

Don’t own an Android smart TV? Don’t sweat it. You can watch TVMucho on Amazon Fire TV Cube or Stick, Android TV box or you can cast TVMucho to you TV.

How much data does TVMucho use?

TVMUcho uses approximately uses 1 GB of data per hour on average. For this reason, we recommend connecting to WiFi or a wired internet connection for prolonged usage.

What is the picture quality like?

TVMucho 'Expat TV' and 'Family TV' membership benefits from HD (high definition) image quality; perfect for large screens. 'Starter TV' membership is limited to SD (standard definition image quality) which still looks great on mobile and tablet.

Can I watch TV on more than one screen?

To enjoy TVMucho on more than one screen, you must upgrade to our TVMucho 'Family TV’ plan. Perfect for a family or multi-person households.

Find out more about TVMucho membership.

How many TVs can I install TVMucho on?

You can install TVMucho on as many TVs as you like. But if you want to watch TV on more then one TV at once, you must upgrade to our TVMucho 'Family TV’ plan. Perfect for a family or multi-person households.

Find out more about TVMucho membership.

What kind of Internet speeds do I need?

TVMucho requires a stable internet connection with a minimum of 2 Mbps for SD (standard) picture quality, and 5 Mbps for HD (high definition) picture quality. For optimum performance, connect your device to WiFi or a wired internet connection.

Do I need a VPN?

You don’t need a VPN to watch TV with TVMucho.

What is Later?

Later is a personal cloud-based video recording app. Although Later comes with TVMucho Membership, it is owned and operated by Talented Mr Luca SL. Later is based on a private copy model where each subscriber is assigned limited storage for recording, meaning if their storage reaches capacity, they have to delete content to free up space for new. It is the most legal model in circulation that satisfies even the most demanding interpretations of copyright laws.

For more information, visit www.catchlater.tv.

How do I record TV programs from the ‘TV Guide’ tab?

To record* TV programs from the ‘TV Guide’ tab, follow these simple steps:

1. Go to the ‘Guide’ tab.
2. Find the programme you wish to pre-record.
3. Open the programme information and click the cloud icon OR click the ‘Watch Later’ button.

That’s all there is to it. You’ll find both your scheduled and completed recordings under the ‘Media’ tab on desktop or ‘Recordings’ tab on mobile.

*Recordings provided by Later.

How do I record TV programs from the My Media tab?

To record* TV programs from the ‘My Media’ tab, follow these simple steps:

1. Go to the ‘My Media’ tab.
2. Select the channel.
3. Find the programme you wish to pre-record.
4. Hover over and click the programme to schedule your recording.

That’s all there is to it. You’ll find both your scheduled and completed recordings under the ‘Media’ tab on desktop or ‘Recordings’ tab on mobile.

*Recordings provided by Later.

How do I record live TV programs from the TV player?

To record* live TV programs from the ‘TV Player’, follow these simple steps:

1. Click the live programme you wish to watch.
2. In the TV player, click either the WATCH LATER or MY LIST button to schedule your recording.

That’s all there is to it. You’ll find both your scheduled and completed recordings under the ‘Media’ tab on desktop or ‘Recordings’ tab on mobile.

*Recordings provided by Later.

How do I delete a recording?

To delete a recording*, follow these simple steps:

1. Go to the ‘Media’ tab on desktop or ‘Recordings’ tab on mobile.
2. Locate the recording.
3. Click the recorded programme. The programme will start playing.
4. In the Player menu, click the ‘Watch Later’ button.
5. When prompted, confirm you wish to delete the scheduled recording by clicking “YES”.

That’s all there is to it.

*Recordings provided by Later.

How do I delete a scheduled recording?

To delete a scheduled recording*, follow these simple steps:

1. Go to the ‘My Media’ tab on desktop or ‘Recordings’ tab on mobile.
2. Locate the scheduled recording.
3. Hover over the scheduled recording and click the cloud icon.
4. When prompted, confirm you wish to delete the scheduled recording by clicking “Yes”.

That’s all there is to it!

*Recordings provided by Later.

Why haven’t I received my welcome email?

If you haven't received your TVMucho welcome email, your email service might have mistaken our email for 'spam' (junk email). All email services have a separate Spam or Junk mail folder, so check yours to see if it's there.

If you still can’t find your welcome email, there is a chance you might have mistyped your email when signing up. Contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

My TVMucho activation code has not been accepted. What should I do?

First, try entering your TVMucho activation code without spaces between the letters. If you are having difficulties typing the letters, try a different device. We know it can be hard to switch from letters to numbers on your Android TV Box, for example, so try entering your activation code on a PC or mobile.

If you are still having problems entering your activation code, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

I receive an error message when entering my TVMucho activation code.

If you receive the error message “Wrong code. Try again or click “Forgot Code’ to recover it” then reset your activation code by clicking the “Forgot Code” button at the bottom of the sign up form.

If you received another error message, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

I lost my TVMucho activation code?

You’ll need to reset your activation code. Here’s how:

1. Open the TVMucho player - https://sat.tvmucho.com/
2. Click “SIGN UP NOW” in the pink banner at the top of your screen.
3. At the bottom of the sign up form you’ll see the message “Already have a TVMucho Account?” and a “Sign in” button. Click “Sign in”.
4. At the bottom of the form you’ll see a grey button - “Forgot code?” Click this button and enter your email address.
5. Follow the instructions in the email sent to your inbox to reset your activation code.

Why is my TVMucho account blocked?

Like most online services, we have security systems in place designed to detect and help prevent fraud. If you accidentally use the wrong login several times in succession, your TVMucho account will automatically lock. Don't worry. After a few minutes, it should unlock itself.

If you can’t remember your login details or you cannot get access to your TVMucho account, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

Why do I see a blank screen?

A blank or white screen is often the result of a slow internet connection. You can test your internet speed here. You can also run a speed test directly from within TVMucho. Click the ‘Settings’ icon (top RHS of screen) > ‘Troubleshooting’ > ‘Run Test’. You don’t need a super-fast internet connection for TVMucho, but an internet speed of 5Mbit or more is recommended.

If your Internet speed is stable but you are still experiencing issues with blank/white screens, read on for device-specific advice on how to resolve the issue.

Internet browser, Windows.
Hold down the CTRL key and press F5 to refresh the browser window.

Safari browser, iMac:
Hold down the CMD + R keys to refresh your Safari browser.

Android or iOS app:
First, confirm which Operating System (OS) your device has installed:
How to determine which OS my Android device is running.
How to determine which OS my Apple device is running.

On Android devices, ensure you have Android 4.4.4 (released July 2012) OS or later. On Apple devices, ensure you have iOS 10 (released September 2016) or later. If your operating system is an earlier version, please update your device to a more recent OS before proceeding to the next step.

If updating your Android or Apple device's OS does not resolve the issue, close the TVMucho app by pressing the ‘Home’ button on your device.

Still having problems on Android? Clear the TVMucho app cache by following these steps:
1. Open the ‘Settings’ app on your Android device.
2. Locate and open the ‘Storage’ heading.
3. Tap the ‘Other Apps’ heading to see a list of your installed apps
4. Tap the TVMucho App > Clear Cache.

Smart TV, Amazon Firestick or Android TV box: First, confirm which Operating System (OS) your device has installed. On Android devices, ensure you have Android 4.4.4 (released July 2012) OS or later.

If updating the operating system (OS) does not resolve the issue, close TVMucho by pressing the ‘Home’ button on your device, then navigate to settings > apps, select TVMucho and then choose the option to clear cache and data.

If none of these solutions work, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

I can't switch between devices?

If you are having issues switching devices, try waiting 3 minutes between logging out on one device and signing in on another. If this does not work, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

Why am I experiencing a freezing or jumping picture?

A freezing or jumping picture is often the result of a slow internet connection. You can test your internet speed here. You can also run a speed test directly from within TVMucho. Click the ‘Settings’ icon (top RHS of screen) > ‘Troubleshooting’ > ‘Run Test’. You don’t need a super-fast internet connection for TVMucho, but an internet speed of 5Mbit or more is recommended.

If your Internet speed is stable but you are still experiencing issues with freezing or jumping pictures, try logging out and back into TVMucho. Failing that, restart your router by switching it off for 30 seconds before switching back on.

If none of these solutions work, contact us via our live chat or email us at support@tvmucho.com. Our friendly support staff will be happy to assist.

TVMucho says my account is already in use?

If you see the message "Oops. Too many people are using your account right now.", sign out of TVMucho on all your devices. If this does not remedy the situation, you may need to upgrade to a TVMucho ‘Family TV’ membership which supports up to 4 devices; perfect for families and multiple-occupancy households. Find out more about TVMucho membership.

Is TVMucho compatible with Chromecast?

It sure is. If your device supports Chromecast, a Chromecast icon will display in the Player, allowing you to cast your screen to another with a click.

Can I use my existing IPTV box with TVMucho?

Of course, providing it’s an Android-based TV Box, Amazon Fire Cube or Fire Stick. Just be sure your box is running Android OS 4.4.4 or higher.

What IPTV boxes are supported?

You can use any brand IPTV box running Android OS version 4.4.4 or higher.

Does TVMucho work on Android IPTV boxes?

TVMucho works on Android boxes running Android OS version 4.4.4 or higher.

Can I use Roku with your app?

We’re sorry, but TVMucho does not currently support Roku.

Can I use TVMucho on my iPhone and iPad?

Absolutely. Simply download the TVMucho app from the App Store.

What devices are supported?

TVMucho works with all your devices; browser, box, stick, TV, laptop, pc, smartphone and tablet. View compatible devices here.

Does TVMucho work in a web browser?

You bet. TVMucho works on all major internet browsers including Chrome, Edge, Firefox and Safari. Watch TVMucho on your browser here: https://sat.tvmucho.com/.

Do I have to purchase a box to Watch TVMucho?

No need. TVMucho works with all your devices; browser, box, stick, TV, laptop, pc, smartphone and tablet. View compatible devices here.

Can I watch TVMucho via Amazon TV Fire Stick?

TVMucho does not currently have an app available in the Amazon Store, but we do have an Amazon Fire app. We use an official process called "sideloading". Here’s how to sideload TVMucho on your Amazon TV Fire Stick.

Do I need a Smart TV?

No, you don’t need a Smart TV to watch TVMucho. TVMucho works with all your devices; browser, box, stick, TV, laptop, pc, smartphone and tablet. View compatible devices here.

Can I watch TVMucho on my Smart TV?

TVMucho offers a dedicated app for Android Smart TVs. Simply open Google Play Store on your TV and search for TVMucho. Alternatively, you can sideload the TVMucho app on your Android TV.

Don’t own an Android smart TV? Don’t sweat it. You can watch TVMucho on Amazon Fire TV Cube or Stick, Android TV box or you can cast TVMucho to you TV.

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